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FAQs

FAQS

When Will My Order Ship?

Orders are usually processed and shipped within 1~5 working days of purchase.
If the item is hot, sometimes it might extend to 6~10 working days.
We are speeding up to prepare the items for our customers as soon as possible.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.
Estimated Delivery Time:
7~15 business day (United States/Canada/Australia/United Kingdom/EU Countries)
10~21 business day (Other Countries)

Your tracking number will be updated 1~3 working days after your order has been shipped.

  • All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.
  • Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.
  • In order to improve timeliness, please ensure the accuracy of the address and contact information.
  • For customers in Brazil, please add the tax ID after the name with brackets to ensure that the package could be sent out.

What Is Your Return Policy?

Our Guarantee
Return or exchange within 15 days from the delivered date.
Request:
1.Items received within 15 days from the delivered date.
2. Items received unused, undamaged, unwashed and in original package.
3. We do not offer return on earrings,swimwear, lingerie.
4. Return shipping fees are at the customer's own expense.Original shipping fees are non-refundable .
5. We do not accept returned items that were sent back directly without address that we send
6. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.
(If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.)

How to Return?

If you wish to return the items,please email to customer service first to get the return address.
Email:selfiebeautylightsco@gmail.com